ArvatoConnect has retained its place on the CCS Outsourced Services Framework with a 100% quality score and secured a new appointment on the Technology Services 4 framework, strengthening support for public sector digital transformation.
Our new report reveals UK public sector digital transformation is accelerating, but weak planning, poor measurement, and AI risks threaten the government’s £14bn efficiency target.
We’re proud to announce that ArvatoConnect, in partnership with the Department for Education (DfE), has been Highly Commended in the Best BPO Partnership category at the CCA Excellence Awards 2025.
ArvatoConnect is pleased to announce the extension of its partnership with Dudley Council in a renewed commitment to streamline operations through digital automation. Find out more about the partnership here.
Data security is critical to building trust, and at ArvatoConnect, we’re committed to setting the bar high. That’s why we’re thrilled to announce that our Swansea team has achieved the ISO27001:2022 certification for Information Security Management (ISMS), awarded by the British Standards Institution (BSI).
At this year’s DigiTech24, we witnessed thought-provoking discussions and innovative ideas shaping the future of the public sector. See our key insights here.
Our new Digital Deficit report found that improving CX was one of the top five focus areas for the public sector. Richard Husband highlights a critical missing step in transformation plans that could undermine these efforts.
ArvatoConnect has secured a five-year contract with HMRC to provide IT support services as part of the Shared Services for Government (SSfG) strategy.
We’re incredibly excited to announce that we’ve recently been appointed as a Framework Agreement Supplier by NHS Shared Business Services (NHS SBS).
ArvatoConnect has secured a brand-new contract with Dudley Metropolitan Borough Council to use automation to transform its accounts payable department.
