Digital Transformation
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8
Apr
2021

What is hyper-personalisation and how do you do it effectively?

Authored by Parham Saebi, Customer Service Solutions Director at ArvatoConnect. Retailers are now being challenged to deliver customer experience that is ‘hyper-personalised’. Getting it right can help brands both win and retain customers, boost revenue streams, reduce customer effort and improve the overall customer experience.

25
Nov
2020

Arvato wins place on UK Government automation framework

We’ve been appointed to the UK Government’s two-year Automation Marketplace DPS (RM6173) framework, which enables public sector organisations to access our expertise to deliver intelligent automation solutions and consultancy across their front and back office services.