Automation
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31
Oct
2023
Arvato x Sarah Burnett - The Future of AI

Arvato x Sarah Burnett – The future of AI

We were lucky enough to have the chance to interview Sarah Burnett, Tech Evangelist at KYP.ai and renowned tech analyst, as well as the author of ‘The Autonomous Enterprise – Powered by AI’, published by BCS, the Chartered Institute for IT. 

24
Aug
2023

Why communication is vital to successful transformation

Our Intelligent Automation Practice Lead, Mike Stewart, spoke to The Business Desk about the importance of communication for embracing digital disruption, rather than fearing it, in order for organisations implementing new technologies and ways of working to be successful.

9
May
2023

How can automotive brands use CX to drive sustainability?

The automotive industry is investing huge resources in becoming more environmentally sustainable. It can’t afford not to. Not only do brands recognise their responsibility to do their part in the fight against climate change, but they’re also on a deadline to adapt to new legislation and they need to meet demand from increasingly environmentally conscious consumers.

28
Apr
2023

How will digital transformation help the public sector unlock proactive engagement?

Authored by Richard Husband, Public Sector Development Director. In an environment where central government departments and local authorities have access to more channels and data than ever before, there’s a huge opportunity to use personalised outbound communication to delight citizens. Done well, it will turbocharge service quality and even save time and money.