As part of our TechTalks series, we’re highlighting ArvatoConnect’s ‘future shapers’ – the experts who are leading the way in digital transformation. Today, we’re excited to feature Mike Stewart, Head of Digital Practice.
ArvatoConnect has strengthened its leadership team with the appointment of Richard Maynard as Chief Operating Officer and Amjad Khan as Director of Operations. The appointments support the company’s strategy of helping regulated organisations balance AI-driven efficiency with the human expertise needed to deliver trusted customer outcomes.
Our latest research shows that nine in ten financial services firms have increased their use of AI in customer-facing operations in the past twelve months, with 88% believing it can improve customer outcomes. At the same time, more than three-quarters believe their own organisation’s AI strategy risks harming vulnerable customers.
ArvatoConnect has retained its place on the CCS Outsourced Services Framework with a 100% quality score and secured a new appointment on the Technology Services 4 framework, strengthening support for public sector digital transformation.
As part of our TechTalks series, we’re highlighting ArvatoConnect’s ‘future shapers’ – the experts who are leading the way in digital transformation. Today, we’re excited to feature Mike Stewart, Head of Digital Practice.
ArvatoConnect has been named Europe’s Top Digital Transformation Provider for 2025, delivering meaningful, results-driven and human-empowered transformation across both the private and public sectors.
ArvatoConnect joins the BlueLight Commercial RPA Framework to support UK police forces with intelligent automation. Discover how our award-winning solutions are improving public services, productivity, and efficiency.
James Towner, Chief Growth Officer at ArvatoConnect, explores how businesses can strike the right balance between automation and human expertise to deliver on the promise of next-generation customer experience.
ArvatoConnect is proud to announce its selection by Bertelsmann Global Business Services (BGBS) as the automation partner for an extensive managed service initiative.
ArvatoConnect is pleased to announce the extension of its partnership with Dudley Council in a renewed commitment to streamline operations through digital automation. Find out more about the partnership here.
