Home » RM6295 Outsourced Services | Lot 2: Business Services – HR
RM6295 Outsourced Services | Lot 2: Business Services – HR

Secure and scalable HR, finance and business services delivered under Lot 2, enabling public sector transformation through ERP and shared services.

Under the Lot 2 Framework, we support public sector organisations to deliver secure, resilient and efficient business services at scale, enabling transformation across HR, finance, payroll and procurement.

Our delivery focuses on six core capability areas:

  • Finance
    End-to-end finance services using SAP S/4HANA and Unit4 ERP to improve control, reporting and efficiency.
  • Payroll
    Secure, compliant payroll delivery through SAP SuccessFactors, SAP Concur and Unit4 ERP, ensuring accurate and scalable operations.
  • Human Resources
    HR services enabled by SAP SuccessFactors and Unit4 ERP, supporting core HR processes and workforce management.
  • Procurement
    Procurement services delivered via SAP S/4HANA and Unit4 ERP, streamlining sourcing, purchasing and supplier governance.
  • Surge Capacity
    Rapid access to additional capacity through expert workforce planning, scheduling and forecasting to respond to changing demand.
  • Transformational Advice
    Data-led support covering ERP design, cloud migration, programme delivery, change management and continuous improvement.

We have supported a wide range of public sector organisations, including HMRC, Crown Commercial Service, Crown Prosecution Service, the Department for Transport and its executive agencies, the Maritime and Coastguard Agency, DVSA, DVLA and the Vehicle Certification Agency.

Delivery highlights include the operation of the Crown Commercial Service Financial Viability Risk Assessment service, enhanced through the use of AI to improve accuracy, productivity and overall efficiency. We have also transformed HR, payroll, finance and procurement services for the Department for Transport, delivering a cloud-based shared service model that supports over 22,500 civil servants.

Our services are underpinned by skilled, multi-trained colleagues, deep expertise in ERP and cloud technologies, and secure, resilient operating models aligned to recognised cyber security, data protection and accessibility standards.

Delivery under the framework also generates measurable social value through local employment, skills development, inclusive recruitment practices and ongoing support for small and local suppliers.