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Feeling CX transformation?
Get an expert prognosis

Our transformation roadmap builder generates a custom plan that pinpoints exactly which technologies will make the biggest difference to your organisation – unlocking efficiencies, and improving service.

Personalisation – is your finger on the pulse?

Your patients demand hyper-personalised service. But are you confident you can deliver? Discover how the latest generation of digital technologies will help you deliver that tailored touch.

A (clinical) trial

Experience the transformative power of our customer experience technology for yourself in our virtual demonstration environment. Click below to register for a free session.


Demand for digital. Cost and labour challenges. Regulatory scrutiny.

All challenges for your healthcare operations. All challenges we can help you to overcome. Our solutions support you to do more with less, attract and retain patients and customers, and improve quality of service – all with watertight data security. It’s great care, from a great team, that delivers and the customer experience and back-office systems your organisation needs.

Challenges facing healthcare

Maintain data security

Patient and customer data protection is always a top priority. Progress can’t come at the cost of privacy.

Our systems use intelligent automation to help you more efficiently manage information, through processes that guarantees accuracy, and secure to government standards.

Find out more about our market-leading accreditations

Unlock efficiencies

You need to maximise every pound and every minute – whether for patient care, product production or R&D.

Our technology helps your resources go further, unlocking significant time and cost efficiencies in both your patient-facing processes, and your administrative tasks.

Discover how automation can transform your business

Bridge the digital divide

Multichannel and digital is the expectation – for consultations and CX.

We ensure you can support and engage with customers and patients on their channel of choice, in every language, at any time – quickly, efficiently and effectively, on both a proactive and reactive basis.

Learn how you can differentiate with contact centre solutions

Working with your systems

Seeking to transform your back-office and customer-facing processes, but faced with complex, legacy systems?

They needn’t get in your way. Our technology integrates seamlessly with your existing infrastructure, delivering results without the need for costly, complex overhaul.

Find out how our automation technology can work for you

Speak to the experts who can help inject some healthcare customer experience brilliance

Our specialists understand your unique constraints – and the scale of your opportunity. Get in touch today to see how we can help your operation thrive

Who we work with

Our solutions

Making the cut

Streamline processes and unlock actionable insights, with technology that integrates seamlessly with your existing back-office infrastructure.

Back-office support services

Pain-free planning

Pinpoint the customer experience tech and approaches that will make the biggest difference to your organisation, your patients and your customers, and generate a clear transformation strategy, with forecasted ROI.

CX strategy and consultancy

An extra pair of hands

Use intelligent automation to shoulder mundane, repetitive, back-office tasks – cutting costs and freeing-up your team’s valuable time for more complex tasks.

Business process automation

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