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Success stories

Take a look at how we have helped previous and current clients deliver their objectives and see how working with us could benefit you.


Providing IT support services as part of the Shared Services for Government (SSfG) strategy.

Department for Transport

Award-winning shared services partnership for 22,500 civil servants across five agencies.

Premium Automotive Group

Driving multichannel customer services and managing financial interactions for BMW Group.

Neath Port Talbot Council

Implementing robotic process automation (RPA) to transform back-office processes and deliver new efficiencies.


Delivering digital customer experience to support the global natural health and footwear brand’s global expansion.


Partnering to use automation technology to transform the media company’s finance department.

Department for Education (DfE)

Delivering a digital-first Customer Experience Centre to support with futureproofing and improving the quality of their services.

Wales Air Ambulance Charity

Partnering to help the Charity raise funds more effectively and reduce its environmental impact by transforming and future-proofing its systems.


Providing high-end concierge services through multichannel, multilingual 24/7 customer support to Techsembly’s global client base from our Cape Town facility.

Global Fast Fashion Retailer

Turning heads with premium customer experiences for a global fast fashion retailer.


Using automation to support the music company to search and validate assets across digital download platforms.

Hertfordshire County Council

Empowering the Council to do more for less through our automation partnership.

Crown Commercial Services

Delivering a dynamic analysis solution to support the CCS’ work for the public good.

Dudley Metropolitan Borough Council

Strengthening the Council’s internal operations through transformative automation.

Leading German Multinational Automotive Manufacturer

Driving multichannel customer services and managing financial interactions for a leading German automotive manufacturer.

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Our contact details

We are ArvatoConnect. If you are looking for:

  • EP Financial Solutions, formally Arvato Financial Services (payments and collections) click here
  • Arvato (supply chain/logistics services) click here 
  • Address: ArvatoConnect, Botanica – Ditton Park, Riding Court Road, Datchet, SL3 9LL
  • Phone: +44 (0)844 846 0800
  • Email: enquiries@arvatoconnect.co.uk

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