Arvato CRM Solutions is now ArvatoConnect
Arvato CRM Solutions is rebranding to ‘ArvatoConnect’. This new identity reflects our current growth trajectory and makes a bold statement of intent for our future strategy and social impact ethos.
Your world is changing at lightning speed; new business models, new technologies, new competitors and new customers.
Arvato CRM Solutions is rebranding to ‘ArvatoConnect’. This new identity reflects our current growth trajectory and makes a bold statement of intent for our future strategy and social impact ethos.
ArvatoConnect has strengthened its senior sales team with the addition of two new directors to support its continued growth, following a string of new contract wins.
ArvatoConnect has secured a brand-new contract with Dudley Metropolitan Borough Council to use automation to transform its accounts payable department.
ArvatoConnect has secured a three-year contract to provide financial analysis and due diligence services for the Crown Commercial Services (CCS).
We’re excited to share that we’ve been announced as the winner for the ‘Best Advice Line / Helpline’ category at the Welsh Contact Centre Awards – specifically our Shared Service Centre, based in Swansea. This is a fantastic achievement and solidifies the important and innovative work the Centre undertakes.
ArvatoConnect has partnered with real-time productivity, optimisation, and process mining platform, KYP.ai to continue driving its digital transformation and AI (artificial intelligence) offering.
ArvatoConnect has opened a new 278-seat headquarters in Botanica Ditton Park, Datchet. The new 25,000 sq. ft site was selected because of its strong alignment with the firm’s focus on social impact, reducing its environmental impact and supporting employee wellbeing.
ArvatoConnect has expanded its footprint into South Africa and secured its first customer experience contract to be delivered from the country with international e-commerce platform company, Techsembly. The move will see the Slough-headquartered business offer its services from Cape Town.
Global natural health and footwear brand VIVOBAREFOOT has partnered with ArvatoConnect to deliver customer experience for its consumers and to support its growth in the UK and overseas.
We’ve won Bronze for ‘Most Effective Employee Engagement Approach’ at the European Contact Centre & Customer Service Awards (ECCCSAs). This is the second year in a row that Arvato has been recognised at these coveted awards and was also shortlisted for the ‘Outsourced Contact Centre of the Year’.