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22
Nov
2021

Arvato scoops two top Welsh contact centre awards, after being named a finalist for fourth year in a row

We’ve won two awards at the Welsh Contact Centre Awards 2021 for ‘Best COVID-19 Strategy’ and ‘Apprentice/Newcomer of the Year’ for Alun Hope, as well as being shortlisted for a further two categories. This follows a year of high performance, moving to a work from home model, improved employee engagement and communication, while ensuring operational resiliency – and it’s the fourth consecutive year that we’ve been shortlisted at these awards.

31
Aug
2021

Arvato Automotive Campaign Shortlisted For Top Marketing Award

Our ‘Countdown to 2030’ external marketing and communications campaign has been named as a finalist in the ‘Best lead generation or nurturing campaign’ category at the 2021 B2B Marketing Awards. The integrated campaign marked the first-time businesses in the electric vehicle ecosystem came together to openly discuss the customer experience (CX) challenges of an electric future.

13
Jul
2021

Beating the backlog: how intelligent automation can clear the HR admin burden

Authored by Mike Stewart, Business Development Director – Digital Automation at ArvatoConnect. Automating HR processes can help relieve administrative pressure, introducing significant new efficiencies and freeing up employees to focus on more strategic and business-critical tasks. But how does it work in practice, and how much of an impact can it really make?

9
Jul
2021

The three stages to implementing your automation solution

Authored by Mike Stewart, Business Development Director – Digital Automation at ArvatoConnect. Automation can be a transformative force in the back office. Here are the three key stages we work through with our clients when implementing our end-to-end ProcessAutomate solution to optimise the benefits to their operations.