We’ve continued our streak of award success, taking home Silver for the ‘Employee Engagement Strategy of the Year’ and Bronze in the ‘Large Contact Centre of the Year’ category at this year’s UK National Contact Centre (UKCCF) Awards.
Our partnership and work with the Department for Transport to migrate their enterprise resource planning (ERP) systems to the cloud, has been featured in a short case study by Amazon Web Services (AWS). Find out how it’s benefiting them.
We’ve achieved the coveted international ISO27001 certification, which provides independent assurance to new and existing customers that we have the necessary security compliance processes and knowledge across all areas of our business.
Authored by Mike Sloman, Business Development Director. The days of a one-size-fits-all lease loyalty strategy are long gone. Now, more than ever, it’s vital to understand your customers’ unique journeys and develop tailored, highly targeted outreach strategies to generate the best opportunity to retain them. Here’s how.
David Morton, Sales & Solutions Director at ArvatoConnect spoke to AM Online about how consistent, personalised customer experience will be the linchpin in ensuring the automotive industry can successfully support drivers on their electric vehicle (EV) journey.
Authored by Mike Sloman, Business Development Director. Social media is playing a critical role in helping automotive firms tackle the ‘consideration challenge’. Done well, it drives user engagement and slashes the distance between the point of inspiration and the point of sale, ultimately increasing conversion rates and boosting sales. Implementing ‘live’ elements in social feeds takes this to a whole new level.
ArvatoConnect has been appointed as Wales Air Ambulance Charity’s new digital transformation partner to help the Charity raise funds more effectively and reduce its environmental impact by transforming and future-proofing its systems.
Authored by David Morton, Sales and Solutions Director at ArvatoConnect. Shared concepts are prompting new customer experience considerations for automotive businesses, including manufacturers, particularly when it comes to retention. How can brands adapt to ensure they’re not asleep at the wheel?
We’ve been appointed to the UK Government’s new Digital Outcomes 6 framework, which will allow public sector organisations to access our specialist digital expertise and solutions through a flexible approach to procurement.
Following a recent move to remote working for our employees in Warwick, we’ve supported several colleagues, local community initiatives and charities by donating our excess furniture and catering equipment so they can be put to good use. These include Shine a Light, Cawston Grange Primary School and Way Ahead Support Services.
