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Award-winning customer service and experience

Winner of over 30 leading industry awards and trusted by some of the leading brands and organisations.

Don’t just take our word for it… our awards and recognition

welsh contact centre awards arvato
Welsh Contact Centre Awards Winner
Cyber Essentials Certified Plus
Disability Confident Committed Employer
Finalist for Best Newcomer in the Blue Prism Excellence Awards 2021
ISO20000 Accredited
ISAE3402 Accredited
Customer Service Excellence Accredited
SAP Certified
Listed as the Fifth-Largest Business Process Outsourcing (BPO) Provider in the World by Everest Group
Crown Commercial Services – G-Cloud 13
Crown Commercial Services – Technology Services 3 (RM6100)
Crown Commercial Services – Digital Outcomes and Specialists 5 (RM1043.7)
Crown Commercial Services – Automation Marketplace DPS (RM6173)
Crown Commercial Services – Outsourced Contact Centre and Business Services (RM6181)
Crown Commercial Services – Contact Centre Services (RM3815)
Higher Education
Chartered Institute of Personnel and Development
City & Guilds
UK Government’s Cyber Essentials Certification
Apprenticeships NVQ
Bacs Payment Schemes Limited (Bacs) Accredited
Chartered Institute of Purchasing and Supply
Association of Chartered Certified Accountants Accreditation
Association of Accounting Technicians
4theRegion Member

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