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Award-winning customer service and experience

Winner of over 30 leading industry awards and trusted by some of the leading brands and organisations.

Don’t just take our word for it… our awards and recognition

KYP.ai Innovation Trailblazer Customer Award 2026
Top Digital Transformation Solution in Europe 2025
WorkHQ Foundation Partner with SS&C Blue Prism
Finalist – Most Effective Way of Working 2025
Finalist – Best Contact Centre Culture – Large 2025
Highly Commended – CCA Excellence Awards 2025
Greatest Environment, Social, and Governance (ESG) Impact
Customer Service Team of the Year
Giving Something Back
Best Contact Centre Culture – Large
Best Sustainable Customer Project of the Year – Finalist – 2024 CRN ‘Sustainability in Tech’ awards 2024
Silver in UK Contact Centre Forum (UKCCF) Awards – ‘Large Contact Centre of the Year’ and ‘Employee Engagement Strategy of the Year’
‘Best Advice Line / Helpline’ – Welsh Contact Centre Awards
‘Best Contact Centre Culture – Large’, ‘Complaints Manager of the Year’ & ‘Outsourced Contact Centre Manager of the Year’
Fast Payer 2023
BITC BanTheBox Logo OnLight
#BanTheBoxUK Employer
Highly Commended – ‘Best Not-For-Profit Digital Project’
Finalist – ‘Best Not-For-Profit Digital Project’
welsh contact centre awards arvato
Welsh Contact Centre Awards Winner
Cyber Essentials Certified Plus
ISO27001 Information Security Management Certified
Disability Confident Committed Employer
ISO20000 Accredited
ISAE3402 Accredited
Customer Service Excellence Accredited
SAP Certified
Listed as the Fifth-Largest Business Process Outsourcing (BPO) Provider in the World by Everest Group
Crown Commercial Services – G-Cloud 13
Crown Commercial Services – Technology Services 3 (RM6100)
Crown Commercial Services – Digital Outcomes and Specialists 5 (RM1043.7)
Crown Commercial Services – Automation Marketplace DPS (RM6173)
Crown Commercial Services – Outsourced Contact Centre and Business Services (RM6181)
Crown Commercial Services – Contact Centre Services (RM3815)
Higher Education
PRINCE2
Chartered Institute of Personnel and Development
Nebosh
City & Guilds
WorldHost
UK Government’s Cyber Essentials Certification
Apprenticeships NVQ
Bacs Payment Schemes Limited (Bacs) Accredited
Chartered Institute of Purchasing and Supply
Association of Chartered Certified Accountants Accreditation
Association of Accounting Technicians
Apprenticeships
4theRegion Member
TISAX Accredited – Trusted Information Security Assessment Exchange
View award press releases here

Latest Awards News

ArvatoConnect Wins KYP.ai ‘Innovation Trailblazer 2026 Customer Award’

ArvatoConnect & Department for Education Highly Commended at CCA Excellence Awards 2025

ArvatoConnect shortlisted for two UKNCCAs!
ECCCSAs

ArvatoConnect Highly Commended for Greatest ESG Impact at the ECCCSAs
vivobarefoot x arvatoconnect at the UKCCF awards

ArvatoConnect & VIVOBAREFOOT receive ‘Highly Commended’ for Customer Service Team of the Year at the UKCCF Awards! 
arvatoconnect nominated for two ukccf awadrs

ArvatoConnect shortlisted for two UKCCF Awards!
arvatoconnect ecccsas

ArvatoConnect shortlisted for two ECCCSAs

ArvatoConnect and XpertRule: Celebrating success at the Global Sourcing Association (GSA) Awards

We’ve been named finalists in multiple awards!

ArvatoConnect shortlisted for two GSA Awards

Top analyst NelsonHall names ArvatoConnect as cost optimisation innovator

ArvatoConnect recognised for its culture and positive social impact at top UK customer service awards