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CX Services Transformation

NelsonHall’s Vendor Evaluation & Assessment Tool (NEAT) analyses our performance of offering Customer Experience (CX) transformation services.

ArvatoConnect’s customer experience (CX) services transformation capabilities have been recognised by leading analyst firm, NelsonHall, in their latest NEAT evaluation.

We’ve been identified as an ‘Innovator’ in the Cost Optimisation market segment.

This acknowledgment validates our commitment to delivering cutting-edge CX solutions that drive operational efficiencies and optimise costs for our clients.

The custom report presents an in-depth analysis of ArvatoConnect’s performance in NelsonHall’s NEAT vendor evaluation for CX Services Transformation. It includes:

  • The NEAT graph illustrating our positioning as a Cost Optimisation ‘Innovator’
  • A comprehensive vendor analysis summary of ArvatoConnect’s capabilities
  • The latest market analysis for the CX services transformation landscape.