ArvatoConnect is proud to announce its selection by Bertelsmann Global Business Services (BGBS) as the automation partner for an extensive managed service initiative. Over the next three years, ArvatoConnect will support BGBS in enhancing business operations through the development and deployment of advanced automation processes.
This partnership marks an important step for Bertelsmann Global Business Services in their journey towards digital efficiency, as they look to streamline processes and introduce innovative solutions that deliver long-term value. ArvatoConnect’s managed service approach will ensure a seamless experience in automating selected workflows, optimising productivity, and elevating operational standards.
Phil Harrison, Head of General Accounting at Bertelsmann Global Business Services said: “We’re excited to embark on this new journey with ArvatoConnect as our automation partner. Their expertise in managed automation services is exactly what we need to streamline our processes and improve operational efficiency across our business. We look forward to seeing how this partnership will enhance our service delivery and drive our digital transformation goals forward.”
James Towner, Chief Growth Officer at ArvatoConnect added:

Partnering with Bertelsmann Global Business Services offers an exciting opportunity for us to shape a transformative automation program. Our expertise in managed automation services enables us to work alongside Bertelsmann, creating custom solutions that drive sustainable outcomes and align with their digital vision.
In a similar project with global entertainment leader Fremantle, ArvatoConnect’s automation solutions streamlined key finance processes, saving the team hundreds of hours and significantly enhancing operational efficiency. ArvatoConnect‘s experience and proven track record of delivering impactful, time-saving automation positioned them as an ideal partner for BGBS’s digital transformation.
This contract reflects ArvatoConnect’s ongoing growth in supporting global businesses with scalable automation solutions and reaffirms its commitment to delivering innovative technologies across sectors.