We’re delighted to announce that ArvatoConnect has successfully completed its surveillance audits with BSI, earning recertification for another year across three key standards:
- ISO 9001 – Recognising our robust quality management systems
- ISO 10002 – Demonstrating excellence in handling customer complaints effectively and efficiently
- British Standards Customer Service Kitemark – Highlighting our ongoing commitment to delivering outstanding customer service.
These certifications reaffirm our commitment to quality, continuous improvement, and customer-centric operations, providing assurance to our clients that ArvatoConnect consistently meets the highest industry standards.
Debra, CEO of ArvatoConnect, commented:
These achievements reflect the incredible efforts of our team to maintain the highest levels of quality and customer satisfaction. It’s a testament to our dedication to delivering value for our clients and the customers they serve.
As a business transformation and customer services specialist, ArvatoConnect is proud to uphold these certifications, ensuring that our clients can rely on us to provide innovative, reliable, and customer-focused solutions.
Stay tuned as we continue to innovate and raise the bar for excellence across the industry.
For more information about our certifications or how we can support your business, get in touch.
