ArvatoConnect is pleased to announce the extension of its partnership with Dudley Council in a renewed commitment to streamline operations through digital automation. Building on a successful collaboration, the council has contracted ArvatoConnect to implement and manage Robotic Process Automation (RPA) licenses for a further three years.
This contract extension underscores the significant progress achieved in automating routine processes, allowing council employees to focus on value-driven services for the community. ArvatoConnect’s enhanced RPA solutions will continue to empower Dudley Council with tools to increase efficiency, deliver faster responses, and drive measurable service improvements.
We look forward to continuing to work with ArvatoConnect as a trusted partner in our journey toward digital transformation. This partnership not only brings efficiency to our operations, but also supports our mission to improve services for the community.
Councillor Phil Atkins, Cabinet Member for Corporate Strategy
We’re excited to continue our work with Dudley Council, providing them with the digital tools and support needed to further their transformation journey. Through our shared focus on efficiency and enhanced public service, we aim to help Dudley Council make a lasting, positive impact for its residents.
Debra Maxwell, CEO at ArvatoConnect
ArvatoConnect’s automation solutions, for a comparable collaboration with Hertfordshire County Council, have enabled 87% of invoices to be processed entirely through automation, resulting in a 50% increase in processing speed compared to manual methods and boosting employee satisfaction.
The extended partnership aligns with Dudley Council’s commitment to modernising services and demonstrates the value of scalable, strategic automation in the public sector.
